Solved

Can I Re-activate my store for 1 month or shorter time for free??

Mirza2005
Visitor
2 0 0

I am a student and I started my store for my university final business report presentation. Now today is my presentation and my free trial is finished. Can I contact Shopify support to grant me access to my store for a month for free on a student basis?

Accepted Solution (1)

ReturnPrime
Shopify Partner
438 63 102

This is an accepted solution.

Hello @Mirza2005 

 

I know you can always reactivate your store and clear out any outstanding payments.

 

However, for additional free month, You will have to connect with Shopify support and explain ypur concer better and they will assist best.

 

Please visit Here and log in to your account to create a support request.

 

After visiting the link and logging in, you'll be prompted to select the topic of your concern so to get you connected to the support team. Please let me know if this was helpful.

 

Claire,

Return Prime.

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Replies 2 (2)

ReturnPrime
Shopify Partner
438 63 102

This is an accepted solution.

Hello @Mirza2005 

 

I know you can always reactivate your store and clear out any outstanding payments.

 

However, for additional free month, You will have to connect with Shopify support and explain ypur concer better and they will assist best.

 

Please visit Here and log in to your account to create a support request.

 

After visiting the link and logging in, you'll be prompted to select the topic of your concern so to get you connected to the support team. Please let me know if this was helpful.

 

Claire,

Return Prime.

Mirza2005
Visitor
2 0 0

Thanks for your Assistance @ReturnPrime !! I already contacted the Shopify support and they have granted me access and  resolved my issue.

Regards,

Mirza