Re: Can I remove the "Use delivery address as billing address" checkbox at Checkout?

Can I remove the "Use delivery address as billing address" checkbox at Checkout?

ellielafever
Shopify Partner
3 0 0

My client wants this checkbox disabled from the checkout screen. Can someone please provide guidance on how to remove/hide? Website here for reference

 

 

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Replies 6 (6)

Holly
Shopify Staff (Retired)
687 74 159

Hi @ellielafever !

 

If you head to Settings > Billing > "Address collection preference", which boxes are enabled?

 

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If the first option is not checked off, you'll want to enable it to remove the billing address fields.

Holly | Social Care @ Shopify 
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ellielafever
Shopify Partner
3 0 0

The problem with enabling it as default is that this is a flower shop that does local delivery – so it would be rare that the recipient's address (local delivery address aka "shipping address") will be the same as the billing address. Rather, she wants to ensure that both address fields are manually filled out. Doesn't want to give the customer the option to use the delivery address as the billing address.  Is it possible to simply remove the checkbox and text altogether?

Holly
Shopify Staff (Retired)
687 74 159

I see. Ultimately, the checkout functions cannot be altered but you may want to consider an application to manage shipping/delivery services. Are they working with a specific delivery service already? They may have an extension that works with our platform. Otherwise, take a look at the apps we have available for delivery services

Holly | Social Care @ Shopify 
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ellielafever
Shopify Partner
3 0 0

She has a delivery app installed 🙂 we just switched to a new one, but the old one as well as this new one, both don't offer a function for the checkbox/text to be hidden or changed.

 

Looks like there isn't a solution. I appreciate your insight.

 

 

TeamDOVN
Shopify Partner
1 0 0

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Hi Holly
we have issues on my site

Can you please confirm whether this is a Shopify feature or not? Or is this a bug

Please help me check thanks

Maz
Shopify Staff (Retired)
1254 132 198

Hi, @TeamDOVN!

 

Thanks for joining this thread. Could you clarify what the issue is in detail please?

Maz | Social Care @ Shopify 
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