Can I stop customers from repeat purchasing our Membership Trial Offer

Can I stop customers from repeat purchasing our Membership Trial Offer

HCS_HAMILTON
Visitor
2 0 0

How to limit the purchase to one per customer EVER

Not one per order, or one per year, just one time and then they can't buy the trial again.

We've had a couple members purchase the trial for the second time. The membership trial is attached to a monthly or quarterly subscription through Appstle. System works, except for a few of our members who will cancel their subscription and then purchase the trial again. I'd like to set the product listing up so that once a customer makes that purchase, they can not do so again. But it can't affect their monthly subscription which starts after the initial 3 months have ended. Any suggestions?

 

Reply 1 (1)

tobebuilds
Shopify Partner
589 42 159

You could try using Shopify Flow to automatically assign a tag to customers who have purchased that specific product. Then, you could use the Cart/Checkout Validation Functions API (or an app that uses this API) to block customers with that tag from checking out if the product is in the cart.

 

Hope this helps,

Tobe

Founder, Regios Discounts app (4.8 stars, 92 reviews, Built for Shopify)
- Custom discounts made simple
- "Just about any discount you'll ever need"
- Built by an ex-Google software engineer
- Often imitated, never duplicated