Facebook's end. Facebook's rules say you must have two-factor on to have an ad/business account. But if one person has that, and then invites another person to join the business profile, it doesnt check if that person that's brought on has two factor. But if the person without it is then trying to approve the terms from Shopify through Facebook, it errors.
This is theory but switching to the facebook account that had two factor set up worked like a charm...
Great - thank you so much for sharing! I'm sure this information will help others, so I appreciate you taking the time to provide these details.
I'm sorry to hear that you're having a frustrating time with this, and I'm happy to help out.
Are you seeing any error messages on your end? If so, can you please send me a screenshot of these errors? Equally, if you're running into troubles with a specific stage of setting up the Facebook Channel, please let me know.
I hope to hear back from you soon so I can continue helping out!
Thanks for letting me know.
When setting up the Facebook channel, were you able to follow all of these steps correctly? If so, at any stage did you navigate to Facebook and accept these terms and conditions directly on Facebook's end?
Please keep me posted on this!
Thanks for reaching out to share this information. I'm glad to hear you were able to get this to work in Microsoft Edge!
I appreciate you sharing the steps you took here as well, as this information will likely help others in the thread.
Copy the TOS link that cause 404 (https://business.facebook.com/ads/manage/customaudiences/tos.php?account_id=*****&business_id=**** ) and remove first param - account_id.
Page will open normally. Apply terms and return to Shopify-facebook setup.
Button will become active.
Be happy and a lot of sales for all of us!
Thank you for reaching out and sharing these details. I'm sure this information will help other users, so I appreciate you taking the time to post this.