We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

Can't edit SEO title or metadescription of any products

Solved

Can't edit SEO title or metadescription of any products

Cactusman07
Visitor
2 0 0

I can't save any edit of the SEO title or description for any of my products without being shown this dumb error message. Can someone please sort this nonsense out. It's becomming ridiculous, and preventing me from saving any work. 

 

Cactusman07_0-1721374406306.png

 

Accepted Solution (1)

Intellect_Outs1
Shopify Partner
87 2 13

This is an accepted solution.

Hi @Cactusman07 

 

The following steps will help you to resolve the issue

  • Navigate to Settings > Custom Data > Products > Product Rating.
  • Click on View invalid values.
  • Add valid values (between 1 and 5) for the product rating.

After the updates, you can upload SEO title or description.

 

Let us know if you need any further assistance.

Intellect Outsource: Elevate Your Shopify Store! Experts in Product Data Entry, Bulk Uploads, and Customer Support. Boost Your eCommerce Success with Us!

View solution in original post

Replies 3 (3)

lynth
Shopify Partner
204 11 33

The error message indicates that there is an issue with the “rating” field of the product. Specifically, it expects a stringified JSON object with fields scale_min, scale_max, and value, all of which should be decimal values. Look for that field and try to fix it, then save the product.

Probably a custom metafield.

If my tips are useful, just mark it as the solution. Cheers!
Feeling grateful? Buy me a coffee!

Intellect_Outs1
Shopify Partner
87 2 13

This is an accepted solution.

Hi @Cactusman07 

 

The following steps will help you to resolve the issue

  • Navigate to Settings > Custom Data > Products > Product Rating.
  • Click on View invalid values.
  • Add valid values (between 1 and 5) for the product rating.

After the updates, you can upload SEO title or description.

 

Let us know if you need any further assistance.

Intellect Outsource: Elevate Your Shopify Store! Experts in Product Data Entry, Bulk Uploads, and Customer Support. Boost Your eCommerce Success with Us!

devendra003
Visitor
1 0 0

It sounds frustrating! If you’re unable to save SEO title or description edits, try clearing your cache, disabling browser extensions, or using a different browser. Also, check for any platform updates or permissions issues. If the problem still isn’t resolved, getting assistance from a Shopify expert might help.