All things Shopify and commerce
Hi, I configured the spotlight theme and got my store set up then the trial ran out. It reset the store, but I can see that there's an intact version of the store archived. I bought the Starter plan, but I still can't go back to the archived theme. I have a message that tells me I need to upgrade my plan to restore the website, but there's no information about this on the plan page. I would like to go back so I don't have to do all the work setting it up again.
Hey, @bluerosearchive!
Thanks for reaching out here in the Community Forums.
The Spotlight theme comes with a simplified online theme editor, which is different to the theme editor on our Basic, Shopify or Advanced Plans. Essentially, the archived theme won't work on the Starter plan. Once you upgrade the simplified theme editor will expand to the full theme editor, including all functionality.
While on the Starter plan your access will be limited, i.e., you can only see themes you have customized but cannot edit or publish (essentially in an “archived” state).
Should you wish to upgrade your plan, you can contact our live support here for further assistance and discuss what your business needs are.
May I ask what type of business it is and what you're selling?
Maz | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Had the same issue this morning, While I understand what has happened I feel that this could/should be made much clearer up front.
We have spent time customising our theme and setting up the store ready to pay for the plan and start using the site but now we are in a situation where we need to re-implement a load of changes and it looks like the spotlight theme doesn't have some of the functionality that we had previously like a home page banner or a way to customise the home page to show collections etc.
Is that correct? Can the spotlight theme not show collections and will just always show individual products?
Hey Community! As we jump into 2025, we want to give a big shout-out to all of you wh...
By JasonH Jan 7, 2025Hey Community! As the holiday season unfolds, we want to extend heartfelt thanks to a...
By JasonH Dec 6, 2024Dropshipping, a high-growth, $226 billion-dollar industry, remains a highly dynamic bus...
By JasonH Nov 27, 2024