Can't save changes to produces. The save option is gray

Albercook
Tourist
5 0 0

When I edit a product I can't save the changes. The save button is gray. If I look at the preview it is not changed either

Here is a screen capture video.

 https://youtu.be/S7LoNLIKDgU 

 If I edit the price for the class the Save button at the bottom changes color and a button appears at the top of the screen. I have attached screenshots and a video.Screen Shot 2024-04-02 at 7.43.54 PM.png

 

Screen Shot 2024-04-02 at 7.33.37 PM.png

Reply 1 (1)

Elias
Shopify Staff
2912 285 500

Hey, @Albercook.

 

Thank you for reaching out and bringing this to our attention.

 

Does this issue persist across other browsers and devices? If so, then it looks like we'll need to access your account in order to get a closer look. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to further assist you through live chats. Please visit the Shopify Help Center and login to your account to create a support request.

 

If you have any other questions, then don't hesitate to let us know.

 

Elias | Social Care @ Shopify 
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