Can you view credit card transaction details on Shopify?

[AndreaMB]

Hi Shopify Community,

We're looking to to see a credit card transaction details that was run through Shopify. We're used to be able to have access to this level of data from our prior credit card processor. Does Shopify offer this data to customers? If so how do we access it? Please advise.

Thanks

[Elias · Accepted solution]

Hi, @AndreaMB.

Thank you for posting this question!

I understand that you're looking to see the credit card transaction details for orders processed through Shopify. Just to confirm, are you looking for the payment processing details (eg. authorization, processing fees, etc)? Or, are you looking to edit the details that appear on your customer's credit card bill?

If you're looking to see the transaction details, then you can view all transactions or export your transactions from the Payouts page. This will allow you to view the credit card transaction details for each order processed through Shopify Payments. However, if you're looking to change your company's details that appears on the customer's credit card bill, then you can do this by editing the customer billing statement when managing your Shopify Payments accounts. 

I noticed that you're a new member of our Shopify Community, and I'd love to hear more about your business! What types of products are you selling? Do you have a marketing plan prepared for your store?

[AndreaMB]

<meta http-equiv="content-type" content="text/html; charset=UTF-8" />


Hi Elias,



I was looking to see the details on a particular credit card
transaction made through Shopify Payments. The link was a great
help to the solution.

Thank you!