Canceling Shopify annual subscription and refund

TheJoelleAwad
Visitor
1 0 1

I've been using the 3 months $1 offer for Shopify and I wanted to delete my website. However, I just got notified that I was automatically paying the $400 something annual payment and to be honest I don't want it. I just got charged this morning so would it be possible to cancel my subscription and get a refund?  Thanks in advance for your help. I appreciate it. 

Reply 1 (1)

ThomKnepper
Shopify Partner
182 29 67

Hi there,

 

For this its best if you contact support! They will probably be able to help you with this.

 

https://help.shopify.com/en/support/login

Best wishes,
Thom Knepper - Athom.Agency
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