Cancelled my account, need refund

MoonlightSpade
New Member
4 0 0

just canceled my account, need help getting refund issued

Replies 4 (4)

StephensWorld
Shopify Expert
1130 123 286

You would need to reach out to Shopify's support team directly to request a refund. 

★ Did my post help? If yes, then please like and accept solution. ★

Hire me for your Shopify project @ stephens.world | support@stephensworld.ca

MoonlightSpade
New Member
4 0 0

Every link I go to for support is broken. The email listed online for help also doesn’t work. 

can you please provide a working email, link, any contact to request refund? 

StephensWorld
Shopify Expert
1130 123 286

https://help.shopify.com/en

 

Use the chat on the right-hand side of the page. Type something along the lines of "I would like to request a refund" ... then "I want to talk to a real person" (you might need to click an option for "this didn't help" a couple of times ... and then follow the prompts to start a live chat with a Shopify employee. 

★ Did my post help? If yes, then please like and accept solution. ★

Hire me for your Shopify project @ stephens.world | support@stephensworld.ca

MoonlightSpade
New Member
4 0 0

Awesome, thank you!