Cancelling Account Subscription Issues

[shopavaunti77]

Hi,

I've cancelled my Shopify account and deleted the email account associated with it. I'm still getting charged for a subscription. There's nobody to reach out to and call. I don't know where to go or how to even access the email because it's been deleted. The customer service outreach platform from Shopify is poor in design. 

[GadgetsNoob]

This means that you still have a Store left active that you forgot about. Prepare your Bank Statement Screenshot that shows the date, amount, currency, 9 digit Shopify Invoice Number then go here [Shopify Help Center](https://help.shopify.com/support) then tell them that you are getting charged on your Card. They will then submit it for review and your card would be removed from the System