Cannot access shopify api

jikeyun
Shopify Partner
2 0 0

We are unable to access the Shopify API normally, it always throws an error.

The error message is: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
java.io.EOFException: SSL peer shut down incorrectly.

In the forum, we’ve also noticed many people reporting similar issues, and as of now, there is no solution.

jikeyun_1-1704422704991.png

 

 

Replies 9 (9)

tomAndJack
Shopify Partner
5 0 3

I have also had this problem since the January 2024 version update

tomAndJack
Shopify Partner
5 0 3

Did you solve it?

xinyiyang
Shopify Partner
3 0 0

Me too. it worked when I called the API in Postman. But the Okhttpclient will throw a SSL-related exception in my application.

xinyiyang
Shopify Partner
3 0 0

I found a potentially related post (https://community.shopify.com/c/technical-q-a/ssl-expiration-responses-in-api/m-p/1954042#M143445). The phenomena were similar but it was a one-year-ago update.

xinyiyang
Shopify Partner
3 0 0

Hi dudes,

 

I solved this problem. It was due to the great firewall. Shopify is not blocked but I think some infrastructure was probably blocked. All you need is to configure a proxy to climb the wall

Phoebe2024
Shopify Partner
4 0 0

Thanks, I have the same problem. Do you know how to configure a procy on our server. Thanks again.

gtech-digital
Shopify Partner
1 0 0

Hi, May i know how to configure a proxy ? 

huangxw
Shopify Partner
3 0 0

I have also had this problem since the January 2024 version update.But not sloved.

China-Pros
Tourist
5 0 3

If you are tech-savvy and familiar with the Chinese web ecosystem, you "configure a proxy to climb the wall," as someone mentioned below.  Otherwise, you can look into out-of-the-box solutions like 21YunBox's no-code China Shopify Acceleration service .