Solved

Cannot receive payouts & business verification not working

shellcity14
Visitor
2 0 1

I made a post about this weeks ago and with no luck I have nothing. I have waited.

 

I have re - entered SSN and chose individual/sole proprietor after weeks and it still continues to load on the page and stays there. If anyone else had this problem, how did you solve it? Shopify, please at least reply to one of my posts as I need help to receive payouts and have been requesting for a while... @Shopify 

 

How can you perceive as allowing individuals to start their own business when they cannot even get past the most simplest steps... thinking about just giving up.

 

Thank you for your time.omg.PNG

Accepted Solution (1)

Imogen
Shopify Staff
1550 187 277

This is an accepted solution.

Hi there, @shellcity14. Thank you for taking the time to reach out in the Shopify Community today with your Business Verification question. My name is Imogen. It's nice to meet you. 

 

To set some expectations for you, we're unable to authenticate users in the Shopify Community, so we're unable to access account specific information, account details, or any ongoing tickets you have with our Team. This situation would be best handled by our Authenticated Support Team, as they have the ability to access your account, view your details, and follow up with the Internal Team to assist you with having this situation resolved.

Imogen | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Imogen
Shopify Staff
1550 187 277

This is an accepted solution.

Hi there, @shellcity14. Thank you for taking the time to reach out in the Shopify Community today with your Business Verification question. My name is Imogen. It's nice to meet you. 

 

To set some expectations for you, we're unable to authenticate users in the Shopify Community, so we're unable to access account specific information, account details, or any ongoing tickets you have with our Team. This situation would be best handled by our Authenticated Support Team, as they have the ability to access your account, view your details, and follow up with the Internal Team to assist you with having this situation resolved.

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog