All things Shopify and commerce
On my website's footer I have social media buttons that I cannot change the links to and/or remove. Anyone know what could be the issue?
Hey there @BlueMoonSwim have you already tried basic troubleshooting such as changing browsers, using an incognito browser or clearing all the cache cookies in your browser?
Did you check in Sales channels > Online Store > Themes > Customize > Footer or Theme settings?
- Helpful? Like & Accept solution!
- Ryviu - Product Reviews & QA app: Collect customer reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Dhgate and CSV.
- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- En...Sign up now.
Hi Bluemoonswim, I read through your post about your social media buttons not functioning or redirecting perfectly , this occurred as a result of absence of link in the social media icon button.
Do you know how to fix that?
Hello, BlueMoonSwim Since you’ve recently tried updating the footer, but the old links are still showing up, try clearing your browser cache or check the website in an incognito window. Let me know if it was helpful.
Discover how to increase customer engagement on your store with articles from Shopify A...
By Jacqui Apr 23, 2025Hey Community 👋 Did you know that March 15th is National Everything You Think Is W...
By JasonH Apr 1, 2025Discover how to increase the efficiency of commerce operations with Shopify Academy's l...
By Jacqui Mar 26, 2025