Re: Cannot remove staff member because of google sign in

Solved

Cannot remove staff member because of google sign in

Biddie
Visitor
2 1 3

I am trying to remove a staff member and it is asking me for my password. Problem is I log in via Google sign in. I don't have a password. I've tried using my google password and this is not working. I have tried to sign in with regular email but it just takes me to Google sign in when I put in the email. How do I fix this?

Accepted Solution (1)

Biddie
Visitor
2 1 3

This is an accepted solution.

Well finally got to shopify support after jumping through hoops in incognito mode. If anyone is wondering in the future. 

 

Click on your name in top right in admin. 

Go to manage account 

Remove Google connection

It then gives you an option to add a password.  

View solution in original post

Replies 2 (2)

Biddie
Visitor
2 1 3

This is an accepted solution.

Well finally got to shopify support after jumping through hoops in incognito mode. If anyone is wondering in the future. 

 

Click on your name in top right in admin. 

Go to manage account 

Remove Google connection

It then gives you an option to add a password.  

FireflyBazaarTX
Tourist
5 0 4

What an absolutely absurd workaround to have to do. @Shopify fix this good lord