Cannot Save any File in Assets Folder "Something Went Wong"

Cannot Save any File in Assets Folder "Something Went Wong"

shadowsfall118
Shopify Partner
125 13 40

Hello,

 

Can anyone confirm they are able to modify files within the assets directory without getting the error "Something went wrong"?

 

I have been unable to save any of the files within this directory but can save files in other directories with no problem. I currently have a case with support but wondering if the issue is isolated to me.

 

I've tried clearing cache and cookies, using a VPN, different browser, different computer, and trying another dev store. Still get the error in all cases.

 

Thanks!

Replies 6 (6)

shadowsfall118
Shopify Partner
125 13 40

Hi All,

 

I can see some views.... Can someone with an active store just confirm they can edit an asset file with no errors?

 

Much appreciated!

GruberMotors
Visitor
1 0 0

I have the same problem

shadowsfall118
Shopify Partner
125 13 40

@GruberMotors thanks for confirming. Wondering if this issue is for all users or just specific ones.

PeterGeorge
Shopify Partner
44 2 2

Same to me. Thanks.
I am going to contact the CS.

Please reach me if you want a further assistance for future.
Email: skygdi83@gmail.com

Brently
Shopify Partner
3 0 1

Yeah, this same thing has been happening across several of my live stores all day today.

"Two of the most famous products of Berkeley are LSD and Unix. I don’t think that is a coincidence."
shadowsfall118
Shopify Partner
125 13 40

Thanks everyone! Support is aware of the issue as of yesterday. I will let them know others are experiencing the same.