Card not verifying

markusggg
Tourist
12 0 2

Why does it say when i put visa card that theres an error verifying the card?? I put the exact info 3 times but still says error.

Replies 4 (4)

Emily
Shopify Staff
1283 101 186

Hi, @markusggg.

 

Thank you for reaching out! 

 

I will just need to gather a bit more information before I can help you. Can you provide some more information on what your trying to purchase? Is this for your own stores membership, or are you trying to make a purchase on a Shopify store?

 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

Emily | Social Care @ Shopify 
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markusggg
Tourist
12 0 2

3 month trial 1 euro thing.

Emily
Shopify Staff
1283 101 186

Hi, @markusggg.

 

Thank you for your reply!

 

Have you tried on a different browser or device? You could also try clearing your cache/cookies and browser data. If the issue still persists, I would contact your credit card company. 

 

Take care, 

Emily | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

markusggg
Tourist
12 0 2

But what could be the issue then