All things Shopify and commerce
Hi there,
I'm using Prestige theme. Website is slimbrew.co.
Whenever I go into the cart after adding something, I can't touch the quantity selector. If I try to +/- or remove an item, it will lead to the following page. How do I fix this? Thanks so much!
I tested it. I didn't see any issues. Try in a different browser or clear your browser cookies.
This is aTERRIBLE RESLONSE IT DOESNT EVEN ADDRESS THE ISSUE
You ever find solution to this issue? Can you share what happened?
Hey, @Havuhgooday!
I understand you have a concern involving your theme. As mentioned by @YOD_Solutions, you may try performing local troubleshooting steps such as clearing your browser's cookies and cache. There's a possibility this issue is caused by surrounding circumstances and local troubleshooting may fix it. Here's a full list of steps you can try:
* Clear the cookies and cache of your browser. After this, completely reboot the browser.
* Try a different web browser, as well as an incognito window or private browsing window to rule out any browser issues.
If you are still experiencing the error using incognito, confirm you have disabled browser extensions as these can change how the pages look.
* Ensure the web browser is up to date on the latest version.
* Try another device, such as another computer or mobile phone.
* Try another internet connection (switching to a cellular network on a phone rather than wifi, for example).
* Ensure you do not have any firewalls or pop up blockers enabled on your device as these can interfere.
If none of these resolve the issue, you may contact the theme developer for assistance. If you're using a Shopify theme, you're welcome to create a support ticket by visiting our Help Center.
Summer | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Starting a B2B store is a big undertaking that requires careful planning and execution. W...
By JasonH Sep 23, 2024By investing 30 minutes of your time, you can unlock the potential for increased sales,...
By Jacqui Sep 11, 2024We appreciate the diverse ways you participate in and engage with the Shopify Communi...
By JasonH Sep 9, 2024