change my business information like ein and business name on shopify

[sandplussilk34]

I need to change my shopify business information like ein, business name, and address on shopify but in the payments section, it doesn't give me an option to managebor edit. What do I do? Thank you.

[azamgill]

Hey @sandplussilk34 

To update your Shopify business information such as EIN, business name, and address, especially when these fields are not directly editable in the Payments section, you will typically need to follow these steps:

1. **Contact Shopify Support**: Since the Payments section may not allow direct edits for certain information after initial setup, contacting Shopify Support is the recommended first step. They can provide guidance on updating sensitive business information and ensure changes do not affect payment processing.

2. **Use the Settings Menu**:
- Navigate to your Shopify admin dashboard.
- Go to **Settings** > **General**.
- Under the "Store details" section, you can update your store name and address. However, for EIN and specific business information linked to payment processing, this area might not cover all needs.

3. **Payment Provider Account**: If your business information is tied to a third-party payment provider (like PayPal, Stripe, etc.), you may need to log into your account on the payment provider's platform to update your details there. Changes made on the payment provider's site are separate from Shopify and are necessary for accurate payment processing and reporting.

4. **Legal Steps if Necessary**: For significant changes, like a change in business entity or EIN, consult with a legal advisor or accountant to ensure all implications are considered, including tax obligations and business registration details. This is crucial to maintain compliance and avoid issues with payment processing.

5. **Update Business Information for Taxes**: In Shopify Admin, go to **Settings** > **Taxes**. Here, you can update relevant tax registrations and information, but this might not include EIN directly. It's more for sales tax collection settings.

If these steps do not directly address your needs, or if the Shopify interface has been updated to allow for these changes directly within the admin dashboard, Shopify Support will guide you through the current process. They may request documentation to verify your identity and the legitimacy of the changes requested.

Thanks

[sandplussilk34]

Hi, thank you very much for the response. How can I contact shopify support? 

[JHONALYA]

To change your business information such as EIN (Employer Identification Number) and business name on Shopify, follow these steps:

Access Shopify Admin: Log in to your Shopify admin account using your credentials.

Navigate to Settings: From the Shopify admin dashboard, click on "Settings" located at the bottom left corner of the screen.

Go to Legal: In the Settings menu, select "Legal."

Update Business Information: Here, you can make changes to your business name and other legal information. To update your EIN, you may need to update your tax information. Click on "Taxes" and then "Manage Tax Settings.

[sandplussilk34]

hi, thank you for the response, can you tell me how I can get to "legal" because i don't see it.