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My yearly plan is up for renewal in 2 weeks but its going to charge me for the year. Im not sure I will still be open for the year so I wanted to change it pay monthly but it doesnt allow me to do so in any way. See image attached....
Hi @PATRICIATIM
Thank you for the screenshot! You should be able to click the toggle option ned to "Save with yearly billing" to revert to monthly billing instead. If that isn't working, please connect with our support in our Help Center for further assistance.
Shay | Social Care @ Shopify
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You see how the toggle is grey.... it wont let me move it.
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