Solved

Changing shopify domain DNS for klaviyo emails

Nalinda
Shopify Partner
33 0 12

Hi,

 

I'm trying to change DNS in the Shopify domain (we are using shopify domains)  to use the Klaviyo branded sending domain.

I can't see an option to add NS records, please check the required data to change in shopify 

Nalinda_0-1706180347168.png

 

Only able to add TXT in DNS settings

 

Nalinda_1-1706180621315.png

 

Thank you!

 

 

Accepted Solution (1)

azamgill
Shopify Partner
312 46 68

This is an accepted solution.

Hey @Nalinda ,

 

In Klaviyo you should select “Static” instead of “Dynamic”, select “Other” domains and you will then be given the option to enter CNAME instead of NS which is what is in Shopify accept

Thanks

Azam Gill
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- Was your question answered? Mark it as an Accepted Solution
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View solution in original post

Replies 2 (2)

azamgill
Shopify Partner
312 46 68

This is an accepted solution.

Hey @Nalinda ,

 

In Klaviyo you should select “Static” instead of “Dynamic”, select “Other” domains and you will then be given the option to enter CNAME instead of NS which is what is in Shopify accept

Thanks

Azam Gill
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- Encourage me ❤️

Come and visit us at Wbify
Nalinda
Shopify Partner
33 0 12

Hey @azamgill , 

 

Thanks a lot, it fixed the issue 🙂