Channel tracking down since Nov 1st

Shopify Partner
2 0 1


Since the 1st of November, my channel tracking on the Shopify Marketing dashboard is broken. None of the orders get a source anymore:

Screenshot 2023-11-07 at 11.11.35.png

On the side of my GA4 integration, only a few orders made are tracked as purchases:

Screenshot 2023-11-07 at 11.13.09.png


All of this while we do have consistent orders and don't see any sales drop.


Is this due to an update on the side of Shopify?

did we miss something that changed by the end of October?


Thank you very much

Replies 2 (2)
1 0 0

Hey, can't help but we have the same problem.

Shopify Partner
2 0 1

Hey, did you find a solution??