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Buyer places an order worth of 600 euro - I contact the buyer asking for ID proof & if they can reorder without "VPS"
The buyer tells me they recently moved & provided me with TWO PICTURE IDs.
I go on to process the order.
As soon as the items deliver, the buyer opens fraudulent activity chargeback on me - month later, Buyer wins it.
Now I am at a loss of the ITEMS worth 600Euro & ofcourse the money as well.
I need help & I want to warn others of this buyer too!
This is just crazy - a loss of over 1200 euro means that I would need to do another so many orders - just to recover my loss.
How is this even fair? I gave the response all details, ids, communication & still it was won in customers favor.
I need help & I need to win back my item or money! This is too much of a loss for me to bare!
Any one who can help or guide me in this case?
Thanks