Check out broken

Check out broken

ColbyKane
Visitor
1 0 0

We use Turbo them from OOTSB and as of today our check out is broken. The page is completely blank. We didn't change anything in the code, we didn't add new apps, everything on our end was normal and as of 3:30PM PST the page went blank. A customer called which is how we firsat discovered the major issue. Does anyone have any experience with this? Buy with Shop Pay button or Buy now button also missing from product pages and this must all be related. See screenshots below. Thanks so much! 

 

Colby

colby@aviatorusa.com

Checkout.png

Screenshot 2024-10-11 at 5.11.35 PM.png

Replies 2 (2)

Made4uo-Ribe
Shopify Partner
9034 2160 2664

Hi @ColbyKane 

It seems like there a code running after a few seconds that hides the code. I am able to manipulate it in developer too but need to edit your code for this. CSS wont work on this. It seems like an app something called BemU tkl is running errors. I am  not sure if app are allowed to do this. 


Made4uoRibe_0-1728702281124.png

Made4uoRibe_1-1728702392034.png

 

 

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ShopDoc
Shopify Partner
97 7 9

check the file app.BemU-tkl.js in your assets folder. Make sure there were no changes made.

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