Hey @otothes ,
Your issue might be related to improper configuration or usage of the URL parameters or missing permissions required for the Subscriptions API. Here’s a step-by-step guide to troubleshooting and resolving the issue:
1. Check the URL Structure:
- Ensure the return_to parameter is correctly formatted.
- It should redirect to a valid Shopify path (e.g., /checkout or another valid URL).
- Avoid chaining multiple return_to parameters as this can cause issues.
Double-check the parameters:
- items[][id] : Ensure it matches the correct variant ID.
- items[][quantity] : Must be a valid number.
- items[][selling_plan] : Verify the selling_plan_id is correct and active.
-Example of a simplified URL:
https://<storeName>.myshopify.com/cart/add?items[][id]=${itemId}&items[][quantity]=${itemQuantity}&items[][selling_plan]=${selling_plan_id}&return_to=/checkout
2. Verify App Permissions:
Make sure your app has the correct access scopes in the Shopify Partner Dashboard:
read_products
write_checkouts
read_checkouts
write_orders
read_orders
subscriptions
If any of these are missing, update your app's OAuth scopes and reauthenticate your app.
3. Selling Plans Validation:
-Check if the selling_plan_id you’re using is associated with the product and its variants.
-Ensure the subscription is correctly set up for the items in the Shopify Admin under Products > Subscriptions.
4. Test the Redirect Behavior:
Try using a simplified version of the URL without additional parameters like ref or note to isolate the issue:
https://<storeName>.myshopify.com/cart/add?items[][id]=${itemId}&items[][quantity]=${itemQuantity}&items[][selling_plan]=${selling_plan_id}&return_to=/checkout
5. Enable Checkout API Access
Ensure your app is configured to use the Shopify Checkout API. Without this, the checkout redirect may not work as intended.
6. Inspect Logs and Console:
- Look for errors in the browser’s console or network tab when the redirect happens.
- Check your app server logs to ensure the request is processed correctly.
7. Test in Development Mode:
- Use a development store to test the functionality in a controlled environment.
- Make sure the development store supports subscriptions (not all plans or store types support this).
8. Consult Shopify Documentation:
Refer to the Shopify Subscriptions API documentation to ensure you’re implementing the API correctly.
If the issue persists, provide additional details or errors encountered during testing for further assistance.
Please send me a message via email so we can discuss this in more detail. I’d be happy to assist you further with my 5 years of experience. Looking forward to helping you! 😊
Hey @otothes ,
Your issue might be related to improper configuration or usage of the URL parameters or missing permissions required for the Subscriptions API. Here’s a step-by-step guide to troubleshooting and resolving the issue:
1. Check the URL Structure:
- Ensure the return_to parameter is correctly formatted.
- It should redirect to a valid Shopify path (e.g., /checkout or another valid URL).
- Avoid chaining multiple return_to parameters as this can cause issues.
Double-check the parameters:
- items[][id] : Ensure it matches the correct variant ID.
- items[][quantity] : Must be a valid number.
- items[][selling_plan] : Verify the selling_plan_id is correct and active.
-Example of a simplified URL:
https://<storeName>.myshopify.com/cart/add?items[][id]=${itemId}&items[][quantity]=${itemQuantity}&items[][selling_plan]=${selling_plan_id}&return_to=/checkout
2. Verify App Permissions:
Make sure your app has the correct access scopes in the Shopify Partner Dashboard:
read_products
write_checkouts
read_checkouts
write_orders
read_orders
subscriptions
If any of these are missing, update your app's OAuth scopes and reauthenticate your app.
3. Selling Plans Validation:
-Check if the selling_plan_id you’re using is associated with the product and its variants.
-Ensure the subscription is correctly set up for the items in the Shopify Admin under Products > Subscriptions.
4. Test the Redirect Behavior:
Try using a simplified version of the URL without additional parameters like ref or note to isolate the issue:
https://<storeName>.myshopify.com/cart/add?items[][id]=${itemId}&items[][quantity]=${itemQuantity}&items[][selling_plan]=${selling_plan_id}&return_to=/checkout
5. Enable Checkout API Access
Ensure your app is configured to use the Shopify Checkout API. Without this, the checkout redirect may not work as intended.
6. Inspect Logs and Console:
- Look for errors in the browser’s console or network tab when the redirect happens.
- Check your app server logs to ensure the request is processed correctly.
7. Test in Development Mode:
- Use a development store to test the functionality in a controlled environment.
- Make sure the development store supports subscriptions (not all plans or store types support this).
8. Consult Shopify Documentation:
Refer to the Shopify Subscriptions API documentation to ensure you’re implementing the API correctly.
If the issue persists, provide additional details or errors encountered during testing for further assistance.
Please send me a message via email so we can discuss this in more detail. I’d be happy to assist you further with my 5 years of experience. Looking forward to helping you! 😊
-Need a Shopify developer?
https://rajatweb.dev/
Email: rajat.shopify@gmail.com
