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Checkout Button not working only on mobile devices

Checkout Button not working only on mobile devices

Clay112624
Tourist
5 0 5

I'm using an app that allows users to checkout through a separate process for purposes of using credit terms / Net30

The button works fine on a desktop, but for some reason does not work on a mobile device.

Anyone able to help?

Replies 8 (8)

KetanKumar
Shopify Partner
37635 3670 12168

@Clay112624 
Sorry you are facing this issue,
It would be my pleasure to help you.
Please share your site URL,
I will check out the issue and provide you with a solution here.

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Clay112624
Tourist
5 0 5

Hello, thanks for your reply! 

The site still has a temporary domain while we test & set up - its: https://xyigja-ze.myshopify.com/

password is: dloikhfg3235

KetanKumar
Shopify Partner
37635 3670 12168

@Clay112624 thanks but i can't see any button in your product page can you please show me 

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Clay112624
Tourist
5 0 5

Sorry... it' the cart button i'm referring to. see below;

 

10.39.31_4f45c9b7.jpg

Clay112624
Tourist
5 0 5

@KetanKumar as in, this button in the cart page - only while on mobile - is not "clickable" 

KetanKumar
Shopify Partner
37635 3670 12168

@Clay112624  i have check its work

KetanKumar_0-1733414319966.png

 

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Clay112624
Tourist
5 0 5

😧ok.... i'll need to do some more trouble shooting - it doesn't work on 2 phones on my end

 see video here

KetanKumar
Shopify Partner
37635 3670 12168

@Clay112624 oh sorry but i can't see find issue  

If helpful then please Like and Accept Solution. Partnership of your ️ Coffee Tips and my code can bring miracles.
Want to modify or custom changes on store Hire Me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing