checkout contact infomration incorrect and cannot update

[klotzy_550]

Hi there,

During checkout there is a "contact information" link shown however the address information is no longer valid and I cannot figure out where this pop up is getting its information from. If anyone couple provide any assistance with correcting this, it would be much appreciated.

Let me know if there is anything additional that is needed.

Thanks,

-Klotzy_550

[klotzy_550 · Accepted solution]

Solved - 1/30/2025

Emma from Shopify support assisted with this solution.

This can be edited by going into your "Policies" section:

Settings > Policies > Contact Information

This section will directly change the address / contact information that is available to your customers explicitly from the checkout screen.

-Klotzy_550