New Shopify Certification now available: Liquid Storefronts for Theme Developers

Checkout Issue

Shopify Partner
39 1 0

Check the Store URL and I am facing checkout issue cart abndoned. Fix this or give me suggestions

Haseeb Aqdas
Reply 1 (1)
Shopify Staff
Shopify Staff
1980 140 225

Hi, @haseebJoiya.


Thanks for posting to the Shopify Community.


I navigated to your website and was able to view your products and add items to the cart. I'd like to understand more clearly what issues customers are experiencing at checkout. 


Could you provide more information on the following:


  • Please share the specific issues impacting the checkout.
  • Are all customers running into this issue or certain customers?
  • Share a screenshot or video example.
  • Is the issue you're noticing that customers are adding items to cart and abandoning the cart?


The more information we can gather, the better I can assist you and share next steps and resources.


I look forward to your reply!

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog