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Any can help me on how can i fix this issue in my checkout page
I already setup my checkout setting.
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Solved! Go to the solution
This is an accepted solution.
Hey there, @JohnDoe2613!
Ryder here, from the Social Care Team at Shopify. Thanks for posting! There could be a few different reasons why you're seeing this error, and I'd have to take a closer look at your account to be sure. Often this error message is received because you haven't selected a plan yet, or because you've paused your store. In both cases, your checkout will be disabled.
If this isn't the case, I'd be happy to take a closer look at your account. I've gone ahead and sent you an email to the email address associated with your Community Forums account. Once we've had the opportunity to authenticate you, we can continue investigating your shop's checkout together through there. Hope to hear from you soon!
Cheers.
To learn more visit the Shopify Help Center or the Community Blog.
This is an accepted solution.
I am getting the message as well. My account is active and I have selected my payment providers. At least I think I have but I am still getting this message.
This is an accepted solution.
I cleared the cache and all works as it should now.
This is an accepted solution.
So glad to hear that, @JohnDoe2613! Thanks again for posting in our Community Forums.
Cheers!
To learn more visit the Shopify Help Center or the Community Blog.
This is an accepted solution.
Hey there, @JohnDoe2613!
Ryder here, from the Social Care Team at Shopify. Thanks for posting! There could be a few different reasons why you're seeing this error, and I'd have to take a closer look at your account to be sure. Often this error message is received because you haven't selected a plan yet, or because you've paused your store. In both cases, your checkout will be disabled.
If this isn't the case, I'd be happy to take a closer look at your account. I've gone ahead and sent you an email to the email address associated with your Community Forums account. Once we've had the opportunity to authenticate you, we can continue investigating your shop's checkout together through there. Hope to hear from you soon!
Cheers.
To learn more visit the Shopify Help Center or the Community Blog.
Thank you so much. I appreciated. I already resolve the issue regarding in checkout, I found out that my Shopify site is currently set in Development mode.
Ryder -
My customers are having checkout issues. Once they input their billing info, the checkout forms requires that they choose a Country. US is the default. the problem is, the site is not allowing them to choose a country, thus they aren't completing the sale. HELP!
Thanks in advance.
Why we are getting such message? Please show us proper steps to come out.
Thanks...
I am facing the same issue
This is an accepted solution.
So glad to hear that, @JohnDoe2613! Thanks again for posting in our Community Forums.
Cheers!
To learn more visit the Shopify Help Center or the Community Blog.
This is an accepted solution.
I am getting the message as well. My account is active and I have selected my payment providers. At least I think I have but I am still getting this message.
This is an accepted solution.
I cleared the cache and all works as it should now.
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