All things Shopify and commerce
Is anyone else having issues with editing shopify on Chrome? At first it was search issues, and now I am finding I can't edit product quantities, create bundles, edit bundles and today I can't seem to create a segment. All things I have done before on chrome. I have tried safari and it works, so it is not my store (or me). I have updated Chrome (I think it fixed it temporally, but it is happening again now) cleared my cache and tried another browser. Only thing is to move back to Safari.
@Shopify is these an issue?
Hello @eco_intimates
Chrome can sometimes misbehave in the Shopify admin if an extension or a stale site script is conflicting, which is why Safari keeps working fine. Here’s what you can try:
1. Test in Incognito
Open a new Incognito window (⌘+Shift+N or Ctrl+Shift+N) and log into Shopify there. If everything works, it points to an extension conflict.
2. Disable Extensions One-by-One
Go to chrome://extensions and turn off all non-essential extensions (especially ad-blockers or script managers). Then re-enable them one at a time until you find the culprit.
3. Clear Site Data for Shopify Only
In Chrome, click the lock icon in the URL bar on any Shopify admin page → Site settings → Clear data. This will drop cookies and cached scripts for Shopify without wiping your whole browser.
4. Check the Console for Errors
Press F12 (or right-click → Inspect → Console tab) on a broken Shopify page. Any red errors or blocked requests will clue you into what’s failing (CSP blocks, mixed content, etc.).
5. Force a Chrome Profile Reset
If you still hit snags, create a new Chrome profile (click your avatar in the top right → Add) and log in fresh. That often fixes deep-cache or profile corruption issues.
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