Clarification on Data Erasure Requests

Clarification on Data Erasure Requests

Hakim4
Shopify Partner
1 0 0

We are using Shopify's APIs to manage customer records for our clients in compliance with Data Subject Requests (DSRs). We have a few questions regarding the data erasure process:

  1. When a customer has ordered within the 180-day period, how long does the data erasure request remain in a pending state?

  2. If a customer has already submitted a data erasure request but later places another order, will the order be processed? Additionally, what happens to the existing data erasure request in such a case?

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