Clarification Shopify and Paypal payments and commission fees

Reysan
New Member
3 0 0

Hello!

I am planning to open a Shopify store based in HK with the Shopify plan 79$ per month.

With a 79$ plan the Shopify commissions for overseas credit cards are 3.8%+2.35$.

I will activate Shopify payments and use Paypal as payment gateway.

 

Please help me clarify the commission and fees applied by Shopify and Paypal.

For each transaction on the store, will I be double billed by both Shopify and Paypal or what?

 

If my customer pays through Paypal (integrated with Shopify Payments), will I have to pay commissions to both Shopify and Paypal or only to Paypal?

If my customer pays via Overseas Credit Card (Master/Visa) can I process via Shopify Payments? And commissions to pay are 3.8%+2.35$ right?

 

With Shopify Payments can I accept also Oversea Debit Card?

 

Thank you

 

 

 

Replies 6 (6)
Bo
Shopify Staff (Retired)
Shopify Staff (Retired)
1793 196 464

Hey there, @Reysan 

 

Bo here from Shopify Support! 

 

Those are some really great questions. So to clarify - if your customer were to make a purchase on your store, and paid by PayPal - Shopify would not charge you anything for this transaction. When a merchant is using Shopify Payments alongside PayPal they are not charged a transaction fee on payments made through PayPal. If you didn't use Shopify Payments in conjunction with PayPal, Shopify would charge you a 1% transaction fee for any order placed with a third party gateway. 

 

While Shopify do not charge for transactions that are processed by PayPal when you have Shopify Payments installed, PayPal will have their own set of fees that you will need to check with them about. 

 

With Shopify Payments, you should be able to take payment from overseas debit cards and yes, that is the correct rate! 

 

All the Best,

Bo

Bo | Retired Staff Member

Reysan
New Member
3 0 0

Dear @Bo ,

 

Thank you so much for your reply. 

Just to sum up and see if I got this right: 

If customer completes a purchase with Paypal (shopify payments activated) I will pay fees only to Paypal (no shopify fees 3.8% +2.35$ and or 1% to pay).

If customer pays via Oversea Credit and Debit Cards I will pay fees to Shopify 3.8%+2.35$ 

 

Thank you so much for your support!

 

Cheers,

Rey

Wailos
Excursionist
42 1 3

Hello! I would like to share with you a Lifesaver App!: You can Upload Unlimited Tracking Info To PayPal 100% Automation 💪
Amazing Shopify App that will save your Paypal account from Disputes and Holds! ( Because Paypal will hold your funds if they see that you didnt enter tracking info for each transaction: tracking number + Shipping company)
So this app offers one-click automation, you set it up once and it will automatically synchronize tracking between your Shopify store and your PayPal account.
More information here > > https://synctrackinginfo.com/
Good Luck!

Reysan
New Member
3 0 0
Dear @Bo , Thank you so much for your reply. Just to sum up and see if I got this right: If customer completes a purchase with Paypal (shopify payments activated) I will pay fees only to Paypal (no shopify fees 3.8% +2.35$ and or 1% to pay). If customer pays via Oversea Credit and Debit Cards I will pay fees to Shopify 3.8%+2.35$ Thank you so much for your support! Cheers, Rey
Bo
Shopify Staff (Retired)
Shopify Staff (Retired)
1793 196 464

Hey again, @Reysan ! 

 

That is absolutely correct! How are you liking the platform so far? Have you finished setting up your store? 

 

All the Best,

Bo

Bo | Retired Staff Member

Adeel6
New Member
1 0 0

Hey, I have a question.

 

Is Shopify payment gateway mandatory or we can just connect it with Paypal and are good to go ?