Client name error

Stefan_Kyuka
New Member
3 0 0

Hi, we face the problem  - the clients name now is shown as an error, see the print screen - " Thank you, %{dispay _name}! " What happened? Since now it is permanent. How to solve it?

273465308_924508614918575_7633503419462216444_n.jpg

Reply 1 (1)
PaulNewton
Shopify Partner
4181 302 886

If you or your staff or no apps have ever modified the stores themes, it's translations,  additional scripts settings , or chekout.liquid then you should contact shopify support directly about this.

 

Otherwise the correct format for liquid is {{ output_variable_tag }}, or {% logic_tag %}

 

The screenshot may indicate either an issue with translations, or a javascript problem.

So should check the stores translations and it's additional scripts setting for any custom code.

https://help.shopify.com/en/manual/orders/status-tracking/customize-order-status 

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