Hello @Nolwazi !
If you don't have a Plan and permissions page in your Shopify admin, then follow these steps to cancel your plan:
From your Shopify admin, go to Settings > Plan.
Click on Cancel subscription or Pause or cancel subscription.
Review the options to pause your subscription, or sell your store. If you still want to cancel, then click Cancel subscription and close store.
Select a reason for the cancellation, and then click Continue.
Enter your password, and then click Close store.
Hope this helps!
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