Cloudflare Proxy Issues

[Walker12006]

Hello everyone, I just got my domain. I bought it directly off of Shopify and have a business email set up. The SSL certificate is already processed. I'm having a notification pop up that says, "Your domain has a Cloudflare Proxy, which is not supported by Shopify." I have a Gmail is that what is causing the problem?

[Logan01]

Just ignore it. It’s a false alarm. If it causes you problems, contact Shopify.

[onescales]

There are 2 common reasons:

1. If you have a cloudflare account, the DNS setting for A or CName record have proxy enabled. Just go in to DNS management and disable.

2. Your cloudflare account is banned or has a billing issue. Open a cloudflare ticket and ask them to fix

Sometimes your provider in the backend uses cloudflare so open a ticket with them as well

For full detail, i made a video explainer https://www.youtube.com/watch?v=g_KnEZaP2Us and article at https://onescales.com/blogs/main/solving-shopify-domain-cloudflare-proxy-issue