Collabs not showing

[Emmapals]

I got an email from a brand via Shopify with a discount code and that they want to work with me. When I clicked ‘view collabs’ it shows ‘There’s a problem loading this page’ and that I should try again later. However, it’s been saying this for a while now. When I go to my collabs without using my email, I don’t see any collabs. Help me out?