Collection List Not taking me to collection

EdQuh
New Member
6 0 0

Good morning, I seem to be having some issues with how the collections are working. I am using a collection list, and I plugged my created collections into them, sending them to a custom template that I built. 3 of the 4 collections are working, but the last collection-list item isn't taking me to my collection that I built. Anybody have issues with this?The collection pointing at which page we're going to be sent to when clicked.The collection pointing at which page we're going to be sent to when clicked.How the collection list is set up.How the collection list is set up.

Replies 7 (7)

Dbuglabpvtltd
Shopify Partner
705 75 113

Hi @EdQuh 
Can you please share your store url?

banned
EdQuh
New Member
6 0 0

TruthParts.com

EdQuh
New Member
6 0 0
Dbuglabpvtltd
Shopify Partner
705 75 113

Hi @EdQuh 
is your collection live?
because URL isn't created on front end.

Need to check admin setting.
Can you please provide admin details to me?

banned
EdQuh
New Member
6 0 0

I'm unable to provide credentials, I personally don't even have that info. It says my collection is available for the online store, anything else we could try?

Dbuglabpvtltd
Shopify Partner
705 75 113

Hi @EdQuh 

Your collection isn't live

Dbuglabpvtltd_0-1644514045435.png

 

banned
EdQuh
New Member
6 0 0

Yes sir, you slightly misspelled it. it would be: https://www.truthparts.com/collections/sliding-doors