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Hello everyone,
Question! This is 2 of my collection list, and when i check my all website do do a test, I can not click on it. So it doesn't show the product inside. Well I can just not open the collection. Is it normal? I on't think so, maybe I touched too much the code of the store. Maybe someone can help me restored?
thanks all
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This is an accepted solution.
Hi, @Timothee2018. It's difficult for us to say the exact reason why you can't click on these items without more information from your account. For example, the way the 'Collection list' section works is dependent on the specific theme you're using and the features available in your theme. If you're using a theme created by Shopify I recommend you contact our support team through the Help Center for more help. If you're using a third party theme, you'll want to contact the theme developer instead. If you are concerned about your coding changes, you can also roll back your theme code to an earlier version.
Erin | Shopify
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This is an accepted solution.
Hi, @Timothee2018. It's difficult for us to say the exact reason why you can't click on these items without more information from your account. For example, the way the 'Collection list' section works is dependent on the specific theme you're using and the features available in your theme. If you're using a theme created by Shopify I recommend you contact our support team through the Help Center for more help. If you're using a third party theme, you'll want to contact the theme developer instead. If you are concerned about your coding changes, you can also roll back your theme code to an earlier version.
Erin | Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
hi, thanks for the answer appreciate it 🙂
how am I suppose to do to restore the code from de original ?
tanks
hi, how are you?
the thing is, before I remove the title from the collections lists, I could click on the collections lists and everything was working. How can I reboot the entire code from de original?
thanks
Hi, @Timothee2018!
Thanks for getting back in touch. As my colleague Erin mentioned, you can roll back to an earlier version of your theme. If you would like us to investigate further, I recommend contacting our live support team through the Help Center.
Please let me know if you have any other questions!
Greta | Shopify
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- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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