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Re: Collection with Products displays as Empty on Front End

Collection with Products displays as Empty on Front End

David_Atlas
New Member
11 0 0

Hi, I'm having an issue where I have a collection that is populated on the backend. When I go to a live preview, the collection shows as empty. I've already tried deleting and recreating the collection and verified that all relevant products are set to visible.

 

Here is the link to the live collection: https://marquetwholesale.com/collections/new-for-2024 

Screenshot of the populated collection: https://prnt.sc/1Hcg0eTZoxNK

 

My other collections are working correctly.

 

Thank you in advance for your helpl

Replies 5 (5)

Boki97
Shopify Partner
73 5 10

Hi,
Maybe you are not using right collection template.

David_Atlas
New Member
11 0 0

Hi Boki,

  All of my collections use the same template, so that isn't an issue.

Thank you for the suggestion,

Josh

MrInappropriate
Excursionist
17 1 0

Hey there @David_Atlas - did you get an answer to this?  Mine have started doing it too...

highlinebedding
Visitor
1 0 0

This is happening on my store now as well. I'm using Prestige theme

Boki97
Shopify Partner
73 5 10

Hi,
1. Check Markets, maybe you set that products are available just in specific Market (Region)
2. Make sure all products are active
3. Make sure all products have set quantity
4. Make sure that collection is active