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Hi, I'm having an issue where I have a collection that is populated on the backend. When I go to a live preview, the collection shows as empty. I've already tried deleting and recreating the collection and verified that all relevant products are set to visible.
Here is the link to the live collection: https://marquetwholesale.com/collections/new-for-2024
Screenshot of the populated collection: https://prnt.sc/1Hcg0eTZoxNK
My other collections are working correctly.
Thank you in advance for your helpl
Hi,
Maybe you are not using right collection template.
Hi Boki,
All of my collections use the same template, so that isn't an issue.
Thank you for the suggestion,
Josh
Hey there @David_Atlas - did you get an answer to this? Mine have started doing it too...
This is happening on my store now as well. I'm using Prestige theme
Hi,
1. Check Markets, maybe you set that products are available just in specific Market (Region)
2. Make sure all products are active
3. Make sure all products have set quantity
4. Make sure that collection is active
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