Collections button is not showing in the menu

Softkidswear
Visitor
3 0 0

Hello, I can’t add any collections as no collection button is showing down in the menu under products.

Ps: start theme is used and my shop is still not open

I’d appreciate your help!

Replies 4 (4)

GemPages
Shopify Partner
5589 1261 1221

Hello @Softkidswear 

 

To provide you with the most precise solution in this case, can you show the error with a video ? 

 

Thank you and hope to hear from you.
Best regards,
GemPages Support Team

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Softkidswear
Visitor
3 0 0

Hello @GemPages 

This is a screenshot of what it looks like, same problem when opening through the website, can’t find the collection button in the menu

 

28AF312C-B728-4737-A82C-F016052E78A6.jpeg

GemPages
Shopify Partner
5589 1261 1221

Hi @Softkidswear 

Thanks for your reply.

Where did you take it from? It looks so weird.

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Softkidswear
Visitor
3 0 0

It’s a screenshot taken from the mobile application!