Color Swatches not showing

Color Swatches not showing

jmariegocela
Shopify Partner
53 1 8

Hi,

 

Can you help me with what is happening to our swatches not showing everything even if I have already added it on the metafield definition? Our theme is Release in Shopify

 

Screenshot 2024-09-24 at 9.38.55 AM.png

 

Screenshot 2024-09-24 at 9.39.51 AM.png

Reply 1 (1)

swym
Pathfinder
124 25 54

Hey @jmariegocela

 

I found this documentation by the theme developers about implementing custom color swatches: https://www.digifist.com/en/help-center/documentation/theme/mojave/color-swatches. They suggest uploading custom color images to Shopify files and then using them in your store. This approach might be exactly what you need to get the swatches working as expected!

 

If this doesn't resolve the issue and since you're using the Release (a paid Shopify theme) and have already taken the necessary steps, I suggest contacting the theme developers directly using the link: https://www.digifist.com/en/help-center/contact-us

 

I hope this helps! 

 

If my response helped you, please consider giving it a like (👍) and marking it as an accepted solution if it resolved your issue. Your feedback helps other community members with similar questions.

 

Thank you!

 

Regards,
Abhishek from Swym 

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