connect domain name

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Hi i have a 3 inactive accounts and 1 active for some reason. Im trying to connect my domain name and it says its already connected to another account. how do i delete the inactive accounts so i can connect my domain name

Reply 1 (1)
Shopify Staff
Shopify Staff
2508 411 529

Hi @lky 


If you no longer have access to the stores that you were using this domain on previously then you can reach out to our authenticated support team to help you in disconnecting the domain. They may require proof of ownership of the domain before they can remove it for you. 


 To access our authenticated support, please follow this link: Shopify Help Center

Shay | Social Care @ Shopify 
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