Re: Connected 3rd party domain, old website still showing

Connected 3rd party domain, old website still showing & No SSL Error

Shopify Partner
8 0 0

Hi there

I wondered how long it generally takes for a domain to start showing? I connected my GoDaddy domain to my Shopify store about 2 hours ago but I'm still not seeing any changes.  I just wondered if all of my settings looked ok?

I'm trying to connect to my shopify site - i used to host it with wordpress..

Screenshot 2021-11-09 at 14.06.03.pngScreenshot 2021-11-09 at 14.06.11.png


Replies 4 (4)

6 1 1

You must connect your Shopify store to your domain after purchasing it from a third-party domain provider, such as Google Domains, GoDaddy, or 1&1 IONOS. If you connect your domain to Shopify, your customers can enter that URL into their web browser to view your online store. You still manage your domain settings, pay for your domain, and renew it through your third-party domain provider after connecting your domain to Shopify.

Shopify Partner
8 0 0

Yeah I know that - I've connected the domain which says it is all verified but now I'm just getting this error now...


Can a Shopify expert help with this please? I'm conscious this is going to affect my SEO rankings the longer it is like this..


"Your connection is not private

Attackers might be trying to steal your information from (for example, passwords, messages or credit cards). Learn more

Shopify Staff (Retired)
3408 463 991


The connection is not private is likely due to not having an SSL certificate. SSL certificates will apply to your account within 24 hours of adding the domain. The status should go from "SSL pending" to "Connected"  - If the SSL does not apply after 24 hours, then contacting Shopify Support will be your next step so they can reprovision the certificates. You can do this by logging into your store through the help center, searching your question/issue, then selecting "continue" at the bottom of the page that displays the search results. 

Trevor | Community Moderator @ Shopify
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Shopify Partner
818 123 362

Those DNS settings are wrong. You need to set them as per this guide


If helpful then please Like and Accept Solution

Owner of Neuralcandy Shopify Agency