Connecting Siteground to Shopify store

melissamack
Not applicable
2 0 0

Hi there,

 

I'm having trouble linking my shopify store to my domain with siteground - unleashthepawsitive.ca

 

I've followed the steps however in my A record there is no option to put @, I'm not sure if this is what's causing the issues but I keep getting: 

A and CNAME entered incorrectly

Check that you've entered the required values, and verify your connection again.


The values are correct on my siteground?

 

Suggestions?

 

 

Reply 1 (1)

SealSubs-Roan
Excursionist
190 12 12

HI @melissamack!

 

The A record name which needs to be changed to "@" might be the one causing the issue. You can try to leave the field blank or if you do not have the option to change the field name into blank or "@", since this is a third part domain, I highly suggest that you reach out to your domain provider so they can further help you on editing your DNS records.

Roan
Please let me know if it works by marking it as a solution!
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