I understand you're trying to contact our support team but seem to be waiting some time on the chat screen. Could you share a screenshot or advise if you're currently waiting in the queue?
To create a support request, you'll need to navigate to the Shopify Help Center to get in touch with our team. Through our community forum, we're able to support a variety of questions, provide discussion forums for merchants and partners, as well as those looking to learn more about Shopify. If you have any non-account-specific questions you'd like our team to look into, feel free to share them here.
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