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Contact form field inputs not included with email

Solved

Contact form field inputs not included with email

hperl
Excursionist
12 1 3

All of a sudden our contact form is not sending the field inputs in the emails. This form has been untouched and working fine for a couple of years until today. On form submission, the email is sent OK, but now does not include the form field inputs (name, email, phone and message fields) - just a blank body. Our theme is "Minimal", and contact page uses standard form.

 

The contact form is located here: https://sperdirect.com/pages/contact-us

 

Any thoughts, please?

Accepted Solution (1)

Trevor
Shopify Staff (Retired)
3408 463 1006

This is an accepted solution.

@hperl 


Thank you for posting your question in the Community. Your issue would be connected to the Outlook issue we experienced earlier today. More information can be found here: https://community.shopify.com/c/shopify-discussions/notification-email-body-blank-in-outlook-desktop...

Trevor | Community Moderator @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Reply 1 (1)

Trevor
Shopify Staff (Retired)
3408 463 1006

This is an accepted solution.

@hperl 


Thank you for posting your question in the Community. Your issue would be connected to the Outlook issue we experienced earlier today. More information can be found here: https://community.shopify.com/c/shopify-discussions/notification-email-body-blank-in-outlook-desktop...

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog