contact us form not sending mails

[Tranquilo]

Hi team,

I noticed that our "Contact Us" form isn’t working and is not sending any emails to our inbox.

I contacted Hover about this issue, and after a half-hour chat, they couldn’t find any problems. The customer support agent suggested I ask Shopify if there are any additional DNS records required.

I’ve been trying to figure this out, but I can’t seem to find the issue.

Could you please assist me?

Website: tranquilo.store

Tranquilo.store

[Tranquilo]

May i know which app?