Why is the Contact Us page on Shopify displaying an error?

PlayHardStore
New Member
12 0 0

The 'Contact Us' page seems to come up with this error (image below) each time it is used. Does anyone have an answer to why this might be happening?

 

Cheers

Replies 2 (2)

Rae
Shopify Staff (Retired)
1166 95 361

Hi, @PlayHardStore

I'm happy to help out with this. 

I'm not able to see the image you mentioned in the file you attached below, though. So that I can take a look over this, can you please reply back to me here and embed the image into your response using this button?

20-39-88980-63024.png

That should help ensure the image comes through to me correctly! 

In the meantime though, can you please confirm which theme you're using on your site? You can find this information directly in your Shopify admin under 'Online store > Themes > Current theme'

I hope to hear back from you soon with these details! 

To learn more visit the Shopify Help Center or the Community Blog.

Rae
Shopify Staff (Retired)
1166 95 361

Hi, @PlayHardStore

I wanted to check in with you here to see if you still need a hand with the error on your contact page?

If so, please let me know! 

To learn more visit the Shopify Help Center or the Community Blog.