Contact

[KalleLeiner]

Can I contact Shopify in any way?

[PaulNewton]

https://help.shopify.com/en/contact 

[Olivia]

Hi, @KalleLeiner!

Welcome to Shopify Community. 

Thank you for reaching out with your question. To connect with our Live Team simple access the help chatbox through our Help Center. While you will find it is an AI-powered chatbox, you can still have general questions answered right there.

Should you require account-specific support or need to speak with a human, then you can type in "advisor" in that same chatbox.

I trust that helps,

[POWLLC]

Your links don’t work! I have unsuccessfully being going back and forth for 2 hours with a robot! Years ago I was able to speak with someone directly. Is there an email or a callback number that can assist me with my issues???

[Olivia]

Thanks for following up, @POWLLC!

If you are able to access the AI-powered chatbox then the links are definitely working as expected.

As per my last reply, you can type in general questions right into this chat and for any questions that require an agent you can type in "advisor" or "agent" right into the chat. That will connect you with a live chat representative within minutes. 

Warm regards,